Privacy & Policy

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Your privacy matters to OXY CABS Private Limited (the "Organization", "we", "Oxy", or "us"). This Privacy Policy clarifies how we gather, process, use, share and ensure data about you. It additionally discloses to you how you can access and refresh your data and settle on specific decisions about how your data is utilized.

The Privacy Policy covers both "online" (e.g., web and mobile services, including any sites worked by us, for example, https://www.oxycabs.com/or Mobile Application, however, accessed and/or used, regardless of whether by means of PCs, cell phones or something else) and " offline " (e.g., accumulation of information through mailings, phone, or face to face) activities owned, worked, provided, or made accessible by the Company. Our “online " and " offline " activities, in connection to help of taxi hire services through a system of third-party drivers and taxi operators, are on the whole referenced as the " Services ". This Privacy Policy likewise applies to your use of interactive features or downloads that: (I) we own or control; (ii) are accessible through the Services; or (iii) interact with the Services and post or incorporate this Privacy Policy.

If you have questions about this Privacy Policy, please contact us through the email address provided on our website and/ or Mobile Application.

BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following cautiously with the goal that you understand our privacy practices. In the event that you don't consent to this Privacy Policy, don't acknowledge the Customer Terms and Conditions or utilize our Services. This Privacy Policy is consolidated by reference to the Customer Terms and Conditions.

If you have questions regarding this Privacy Policy, please contact us through the email address provided on our website and/ or Mobile Application.

1. Definitions

Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall have the meaning as provided hereunder:

Except if generally given in this Privacy Policy, the terms promoted in the Privacy Policy shall have the significance as given hereunder:

  • "Co-marked Services" shall have the importance of relegated to the term in passage 4(c) hereto.
  • "Device" shall mean PC, mobile or other gadget used to get to the Services. o " Device Identifier " shall mean IP address or another extraordinary identifier for the Device. o " Mobile Application" shall mean application given by us on the Device to get to the Services. o " Mobile phone Information" shall have the importance appointed to the term in passage 2(d)(ii) hereto.
  • "Promotion" shall mean any contest and different promotions offered by OXY.
  • "Protected Information" shall mean such classes of data that could sensibly be utilized to recognize you personally, including your name, email address, and portable number
  • “TPSP” shall mean a third party service provider. o “Usage Information” shall have the meaning assigned to the term in paragraph 2(b)(i) hereto.
2. WHAT INFORMATION DO WE COLLECT?
INFORMATION YOU PROVIDE TO US

We may request that you give us certain Protected Information. We may gather this data through different methods and in different places through the Services, including account registration forms, contact us forms, or when you generally cooperate with us. When you sign up to utilize the Services, you make a user profile. We shall request that you give just such Protected Information which is for a legitimate reason associated with our Services and important to be collected by us for such reason.

The present information handle that may be asked for are:

  • Email
  • Password
  • Name
  • Address
  • Mobile telephone Number
  • Zip Code
INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES
  • In the instance of booking by means of the call center, Oxy may record calls for quality and training purposes.
  • In the expansion, the following data is gathered as you explore through our Services, including, yet not restricted to geographic zones. The driver's cell phone shall send your GPS facilitates, amid the ride, to our servers. Most GPS enabled cell phones can define one’s location to within 50 feet.
  • Usage Information might be gathered using a cookie. If you don't need data to be gathered using cookies, your program enables you to deny or acknowledge the use of cookies. Cookies can be disabled or constrained by setting an inclination inside your internet browser or on your Device.
  • If you impair cookies or flash cookies on your Device, a few highlights of the Services may not work appropriately or shall most likely be unable to customize the delivery of information to you. The Company can’t control the use of cookies (or the subsequent data) by third parties, and utilization of third parties cookies isn't secured by our Privacy Policy.
INFORMATION THIRD PARTIES PROVIDE ABOUT YOU

We may, from time to time, supplement the information we collect about you through our website or Mobile Application or Services with outside records from third parties.

INFORMATION COLLECTED BY MOBILE APPLICATIONS

Our Services are essentially given through the Mobile Application. We may gather and utilize specialized information and related data, including yet not restricted to, specialized data about your gadget, system and application programming, and peripherals that are accumulated occasionally to facilitate the provision of software updates, product support, and other services to you (if any) related to such Mobile Applications.

When you utilize any of our Mobile Applications, the Mobile Application may consequently gather and store a few or the majority of the data from your mobile phone ("Mobile Device Information"), notwithstanding the Device Information, including without confinement:

  • your preferred language and country site (if applicable)
  • The manufacturer and model of your mobile device
  • Your mobile operating system
  • the type of mobile internet browsers you are using
  • Your geolocation

Information about how you associate with the Mobile Application and any of our sites to which the Mobile Application links, for example, how often you utilize a specific part of the Mobile Application over a given timeframe, the measure of time you spend utilizing the Mobile Application, how frequently you utilize the Mobile Application, moves you make in the Mobile Application and how you connect with the Mobile Application

Information to enable us to customize the services and content accessible through the Mobile Application

USE OF INFORMATION COLLECTED

Our essential objective in collecting your data is to give you an enhanced experience when utilizing the Services. We utilize your data to intently screen which features of the Services are utilized most, to enable you to see your trip history, rate trips, and to figure out which features we have to concentrate on improving, including usage patterns and geographic areas to figure out where we should offer or center services, highlights and additionally assets.

Based upon the Protected Information you give us when enrolling to an account, we will send you an inviting email to confirm your username and password.

We utilize the data collected from our Mobile Application with the goal that we can serve you the correct app version relying upon your gadget type, for troubleshooting and sometimes, promoting purposes.

We utilize your Internet Protocol (IP) address to help diagnose issues to have our PC server and to direct our web site(s). Your IP address is utilized to help distinguish you, yet contains no personal information about you.

We also provide your information to the other users who shall be traveling with you in the vehicle assigned to you, should you choose any pooled vehicle feature of our Services.

We will send you entirely service related declarations on uncommon events when it is important to do as such. For example, if our Services are incidentally suspended for maintenance, we may send you an email. In the event that you don't wish to get them, you have the alternative to deactivate your account. We may utilize the data got from you to prevent, discover and examine infringement of this Privacy Policy or any relevant terms of service or terms of utilization for the Mobile Application, and to explore misrepresentation, chargeback or different issues.

We give a portion of your Protected Information, (for example, your name, get the address, contact number) to the driver who acknowledges your demand for transportation so that the driver may contact and find you. The organizations for which drivers work (that are giving the transportation service) are likewise ready to get to your Protected Information, including your geo-area information.

We likewise give your data to alternate clients who will go with you in the vehicle appointed to you, should you pick any pooled vehicle highlight of our Services.

We utilize that geo-area data for different purposes, including for you to almost certainly see the drivers in your general vicinity that are near your area, for you to set your pick up location, for the drivers to recognize the pickup location, to send you promotions and offers, and to permit you (if you pick through any highlights we may give) to share this data to other people.

In expansion, we may utilize your Protected Information or Usage Information that we gather about you: (1) to give you data or services or procedure exchanges that you have asked for or consented to get including to send you electronic newsletters, or to furnish you with exceptional offers or promotional materials in the interest of us or third parties; (2) to empower you to take part in an assortment of the Services' highlights, for example, online or mobile entry sweepstakes, challenges or different promotions; (3) to get in touch with you as to your utilization of the Services and, in our discretion, changes to the Services and additionally the Services' policies; (4) for internal business purposes; (5) for incorporation in our in our data analytics; and (6) for purposes disclosed at the time you give your data or as generally put forward in this Privacy Policy.

We may share the data gathered from you with TFS if you choose to avail of any transportation services offered by TFS on the Mobile Application.

We may utilize the data gathered from you for focused advertising. This includes utilizing data gathered on a person's web or mobile browsing behavior, for example, the pages they have visited or the pursuits they have made. This data is then used to choose which advertisements ought to be shown to a specific individual on sites other than our web site(s). The data gathered is just connected to an anonymous cookie ID (alphanumeric number); It does exclude any data that could be connected back to a specific individual, for example, their name, address or Visa number.

HOW AND WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES

We don't sell, offer, lease or exchange the data we have gathered about you, other than as uncovered inside this Privacy Policy or at the time you give your data. Following are the circumstances when data might be shared:

WHEN YOU AGREE TO RECEIVE INFORMATION FROM THIRD PARTIES.

You might be given a chance to get data and additionally marketing offers specifically from third parties. If you do consent to have your Protected Information shared, your Protected Information will be unveiled to such third parties and all data you disclose will be liable to the privacy policy and practices of such third parties. We are not in charge of the privacy policy and practices of such third parties and, in this manner, you should audit the privacy policies and practices of such third parties preceding consenting to get such data from them. On the off chance that you later decide that you never again need to receive communication from a third party, you should contact that third party specifically.

(b) THIRD PARTIES PROVIDING SERVICES ON OUR BEHALF

We utilize third party companies and individuals to encourage our Services, provide or perform out specific parts of the Services on our behalf –, for example, drivers and organizations they work for to give the Services, other third parties including TFS to have the Services, plan as well as work the.

Services’ highlights, track the Services' examination, process payments, engage in misrepresentation and safety efforts, give client support, give geo-area data to our drivers, empower us to send you special offers, host our job application form, perform specialized services (e.g., without restriction, maintenance services, database management , web analytics and improvement of the Services' features), or perform other administrative services. These third parties will approach client data, including Protected Information to just complete the services they are performing for you or for us. Every one of these third parties including TFS is required to ensure the same level of data protection as us and are obligated not to disclose or use Protected Information for any other purpose.

Analytics TPSPs may set and access their own cookies, web guides and embedded scripts on your Device and they may some way or another gather or approach data about you, including non- personally recognizable data.

We utilize the third party facilitating supplier who hosts the support section of our site. Data collected inside this segment of our site by such a third party is represented by our Privacy Policy.

(c) CO-BRANDED SERVICES.

Certain parts of the Services might be furnished to you in a relationship with third parties ("CoBranded Services, for example, backers and foundations, and may expect you to unveil Protected Information to them. Such Co-Branded Services will recognize the third party. If you choose to enroll for items as well as services through the Co-Branded Services, you will have considered agreeing to give your data to both us and the third party. Further, in the event that you sign-in to a Co-Branded Service with a username and password acquired through our Services, your Protected Information might be disclosed to the distinguished third parties for that Co-Branded Service and will be liable to their posted privacy policies.

(d) CONTESTS AND PROMOTIONS

We may offer Promotions through the Services that may require enrollment. By taking part in a Promotion, you are consenting to official rules that oversee that Promotion, which may contain explicit prerequisites of you, including, enabling the sponsor of the Promotion to use your name, voice or potentially similarity in advertising or marketing related with the Promotion. If you enter a Promotion, you concur that your Protected Information might be disclosed to third parties or public in connection regarding the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.

(e) ADMINISTRATIVE AND LEGAL REASONS

We participate with Government and law implementation authorities and private parties to uphold and consent to the law. In this manner, we may get to, use, safeguard, exchange and reveal your data (counting Protected Information, IP address, Device Information or geo-area information), to Government or law authorization authorities or private parties as we sensibly decide is fundamental and fitting: (I) to fulfill any appropriate law, guideline, subpoenas, Governmental requests or legitimate procedure; (ii) to ensure as well as guard the Terms and Conditions for on the web and portable Services or different approaches material to any on the web and versatile Services, including examination of potential infringement thereof; (iii) to secure the safety, rights, property or security of the Company, our Services or any third party; (iv) to secure the wellbeing of people in general in any way, shape or form; (v) to recognize, avoid or generally address misrepresentation, security or specialized issues; and/or (vi) to anticipate or stop activity we may consider to be or to represent a danger of being, an illicit, deceptive, or lawfully noteworthy movement.

(f) WHEN YOU SHARE INFORMATION

Protected Information might be gathered and imparted to third parties if there is content from the Mobile Application that you explicitly and intentionally transfer to, share with or transmit to an email beneficiary, online community, site, or to general society, for example, transferred photographs, posted audits or remarks, or data about you or your ride that you share with others through highlights which might be given on our Services. This transferred, shared or transmitted substance will likewise be liable to the protection strategy of the email, online network site, and social media life or another stage to which you transfer, share or transmit the content.

(g) BUSINESS TRANSFER

We may share your data, including your Protected Information and Usage Information with our parent, backups, and subsidiaries for internal reasons. We additionally maintain all authority to unveil and exchange all such data: (I) to a resulting proprietor, co-proprietor or administrator of the Services or relevant database; or (ii) regarding a corporate merger, consolidation, rebuilding, the sale of generously the majority of our membership interests or potentially resources or other corporate change, including, over the span of any due steadiness process.

(h) MARKET STUDY AND OTHER BENEFITS

We may share your data, including your Protected Information and Usage Information with third parties for any reason, including yet not restricted to undertaking statistical surveying/think about, lead information investigation, decide and customize product or administration contributions, to improve the items or Services or to make some other advantages/items/administrations accessible to you.

(i) WITH THE OWNER OF OXY ACCOUNTS THAT YOU MAY USE

In the event that you utilize a record or profile related to another party we may impart the subtleties of the trip to the owner of the profile. This may happen:

A. If you use your employer’s profile under a corporate arrangement;

B. If you take the trip arranged by a friend.

5. THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SERVICES

The Services may contain content that is provided by a third party, and those third parties may gather site usage data and your Device Identifier when pages from any on the web pages from any online or mobile Services are served to your browser. Furthermore, when you are utilizing the Services, you might be coordinated to different locales or applications that are worked and constrained by third parties that we don't control. We are not in charge of the security rehearses utilized by any of these third parties. For example, if you click on a pennant commercial, the snap may remove you from one of our sites onto a different site. These other sites may send their own cookies to you, freely gather information or request Protected Information and might possibly have their own distributed privacy policies. We urge you to note when you leave our Services and to peruse the privacy statements of all third-party sites or applications before presenting any Protected Information to third parties.

(g) BUSINESS TRANSFER

We may share your data, including your Protected Information and Usage Information with our parent, backups, and subsidiaries for internal reasons. We additionally maintain all authority to unveil and exchange all such data: (I) to a resulting proprietor, co-proprietor or administrator of the Services or relevant database; or (ii) regarding a corporate merger, consolidation, rebuilding, the sale of generously the majority of our membership interests or potentially resources or other corporate change, including, over the span of any due steadiness process.

(h) MARKET STUDY AND OTHER BENEFITS

We may share your data, including your Protected Information and Usage Information with third parties for any reason, including yet not restricted to undertaking statistical surveying/think about, lead information investigation, decide and customize product or administration contributions, to improve the items or Services or to make some other advantages/items/administrations accessible to you.

6. SOCIAL MEDIA FEATURES AND WIDGETS

Our on the web and mobile Services may incorporate social media highlights, for example, the Facebook Like button, and widgets, for example, a " Share This” button, or intelligent small projects that keep running on our on the web and portable Services. These highlights may gather your IP address, photo, which page you are visiting on our on the web or mobile Services, and may set a cookie to empower the feature to work legitimately. Social media highlights and gadgets are either facilitated by a third party or facilitated straightforwardly on our online Services. Your communications with these highlights and gadgets are represented by the privacy policy of the organization giving them.

7. Data COLLECTED BY DRIVERS

This Privacy Policy will not cover the use of any data about you which is acquired by the driver or the organization to which the driver belongs while giving you a ride on a cab booked utilizing the Services, or something else, which isn't given by us.

8. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT

(a) You are in charge of keeping up the precision of the data you submit to us, for example, your contact data gave as a major aspect of account registration. If you’re Protected Information changes, or in the event that you never again want our Services, you may correct, delete inaccuracies, or amend information rolling out the improvement on our part data page or by reaching us through email address referenced on our site or Mobile Application. We will attempt great confidence endeavors to roll out asked for improvements in our then dynamic databases when sensibly practicable.

(b) You may likewise drop or alter the interchanges that you have chosen to get from the Services by following to the directions contained inside an email or by signing in to your user account and changing your correspondence inclinations.

(c) If after altering or changing the data prior gave to Us, we think that its hard to allow access to our Services to you because of inadequacy/mistake of the data, we may, in our sole discretion end your access to the Services by giving you a composed notice with this impact on your registered email id.

(d) If you wish to cancel your account or demand that we never again utilize your data to give you services, get in touch with us through email address referenced on the trip bill received. We will hold your Protected Information and Usage Information (counting geo-area) for whatever length of time that your account with the Services is dynamic and as expected to give you services. Indeed, even after your record is ended, we will hold your Protected Information and Usage Information (counting geo-area, trip history, and exchange history) as expected to conform to our legitimate and administrative commitments, resolve debate, finish up any activities identified with dropping of an account, research or prevent fraud and other inappropriate activity, to authorize our understandings, and for different business reason. After a timeframe, your information might be anonymized and collected, and afterward might be held by us as long as essential for us to give our Services viably, yet our utilization of the anonymized information will be exclusively for diagnostic purposes.

9. SECURITY

The Protected Information and Usage Information we gather is securely stored inside our databases, and we utilize standard, industry-wide, financially sensible security practices, for example, encryption, firewalls and SSL (Secure Socket Layers) for ensuring your data. However, as successful as encryption technology seems to be, no security framework is impervious. We can't ensure the security of our databases, nor would we be able to ensure that data you supply won't be captured while being transmitted to us over the Internet or remote correspondence, and any data you transmit to the Company you do at your own risk. We suggest that you not reveal your password to anybody.

10. GRIEVANCE OFFICER

Oxy, therefore, chooses Oxy Support Manager as the complaint officer for the reasons for the standards drafted under the Information Technology Act, 2000, who might be reached at help@oxycabs.com. You may address any complaints you may have in regard to this privacy policy or utilization of your Protected Information or other information to him.

11. CHANGES TO THE PRIVACY POLICY

Every once in a while, we may refresh this Privacy Policy to reflect changes to our data rehearses. Any progressions will be taking effect right now upon the posting of the revised Privacy Policy. if make any material improvements, we will notify you by email (sent to the email address determined in your record) or by methods for a notice on the Services preceding the change becoming effective. We urge you to occasionally review this page for the most recent data on our privacy practices.

Your privacy matters to OXY CABS Private Limited (the "Organization", "we", "Oxy", or "us"). This Privacy Policy clarifies how we gather, process, use, share and ensure data about you. It additionally discloses to you how you can access and refresh your data and settle on specific decisions about how your data is utilized.

The Privacy Policy covers both "online" (e.g., web and mobile services, including any sites worked by us, for example, https://www.oxycabs.com/or Mobile Application, however, accessed and/or used, regardless of whether by means of PCs, cell phones or something else) and " offline " (e.g., accumulation of information through mailings, phone, or face to face) activities owned, worked, provided, or made accessible by the Company. Our “online " and " offline " activities, in connection to help of taxi hire services through a system of third-party drivers and taxi operators, are on the whole referenced as the " Services ". This Privacy Policy likewise applies to your use of interactive features or downloads that: (I) we own or control; (ii) are accessible through the Services; or (iii) interact with the Services and post or incorporate this Privacy Policy.

If you have questions about this Privacy Policy, please contact us through the email address provided on our website and/ or Mobile Application.

BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following cautiously with the goal that you understand our privacy practices. In the event that you don't consent to this Privacy Policy, don't acknowledge the Customer Terms and Conditions or utilize our Services. This Privacy Policy is consolidated by reference to the Customer Terms and Conditions.

If you have questions regarding this Privacy Policy, please contact us through the email address provided on our website and/ or Mobile Application.

1. Definitions

Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall have the meaning as provided hereunder:

Except if generally given in this Privacy Policy, the terms promoted in the Privacy Policy shall have the significance as given hereunder:

  • "Co-marked Services" shall have the importance of relegated to the term in passage 4(c) hereto.
  • "Device" shall mean PC, mobile or other gadget used to get to the Services. o " Device Identifier " shall mean IP address or another extraordinary identifier for the Device. o " Mobile Application" shall mean application given by us on the Device to get to the Services. o " Mobile phone Information" shall have the importance appointed to the term in passage 2(d)(ii) hereto.
  • "Promotion" shall mean any contest and different promotions offered by OXY.
  • "Protected Information" shall mean such classes of data that could sensibly be utilized to recognize you personally, including your name, email address, and portable number
  • “TPSP” shall mean a third party service provider. o “Usage Information” shall have the meaning assigned to the term in paragraph 2(b)(i) hereto.
2. WHAT INFORMATION DO WE COLLECT?
INFORMATION YOU PROVIDE TO US

We may request that you give us certain Protected Information. We may gather this data through different methods and in different places through the Services, including account registration forms, contact us forms, or when you generally cooperate with us. When you sign up to utilize the Services, you make a user profile. We shall request that you give just such Protected Information which is for a legitimate reason associated with our Services and important to be collected by us for such reason.

The present information handle that may be asked for are:

  • Email
  • Password
  • Name
  • Address
  • Mobile telephone Number
  • Zip Code
INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES
  • In the instance of booking by means of the call center, Oxy may record calls for quality and training purposes.
  • In the expansion, the following data is gathered as you explore through our Services, including, yet not restricted to geographic zones. The driver's cell phone shall send your GPS facilitates, amid the ride, to our servers. Most GPS enabled cell phones can define one’s location to within 50 feet.
  • Usage Information might be gathered using a cookie. If you don't need data to be gathered using cookies, your program enables you to deny or acknowledge the use of cookies. Cookies can be disabled or constrained by setting an inclination inside your internet browser or on your Device.
  • If you impair cookies or flash cookies on your Device, a few highlights of the Services may not work appropriately or shall most likely be unable to customize the delivery of information to you. The Company can’t control the use of cookies (or the subsequent data) by third parties, and utilization of third parties cookies isn't secured by our Privacy Policy.